Effective 03/16/2020, Child Care Resource and Referral Network will discontinue walk in services until further notice. No trainings, car seat inspections, events, meetings, and visits to child care programs will be conducted until further notice.

This is a precautionary public safety measure based on guidance from the Illinois Department of Human Services and recommendations from the Centers for Disease Control and Illinois Department of Public Health for prevention and spread of the COVID-19 virus.

CCRRN is committed to the health and safety of the community. In order to continue effectively serving families and child care providers, we ask that visitors make alternative arrangements to submit documents or make inquiries. Please use one of the following alternative methods:
Telephone: (309) 828-1892 or (800)437-8256

Fax: During the COVID-19 emergency, we will accept all documents, including child care certificates via fax. The only exception will be picture i.d.’s, since they are illegible via fax. (309) 828-0526.

E-mail: During the COVID-19 emergency, we will accept all types of documents, including certificates via e-mail. Picture i.d.’s can be submitted via e-mail (as long as they are legible). For all CCAP documents please use ccap@ccrrn.com and for all others use info@ccrrn.com.

We appreciate that stress levels are high right now, and we will do our best to provide the best possible service to you, using these alternative methods. Thank you for your cooperation. We will provide updates via the Facebook page and website regularly.

For facts about the COVID-19 pandemic, visit the CDC website at www.cdc.gov.

Useful Links:

• Provider Temporary Attendance Exemption Policy.

• Attendance Exception Form.

• Emergency Child Care for Communities & Providers. Webpage to connect parents and providers with information for offering and accessing child care for essential workers within the community during this pandemic.

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